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Modernization, FoIP and Document Output Management Solutions for IBM i

Configuration

I’m migrating to a new iSeries. What are the steps to move FastFax over?

First, you will need to speak to your Account Manager to about licensing on the new system. We currently have a document in your Fastfax Library on moving to a new iSeries. To access the document, go to an iSeries command line, key in STRPDM and hit ‘Enter’. Take option 3 and hit ‘Enter’. Select the name of the file, FFXINFO, in library FASTFAX and hit ‘Enter’. You can now print the member MOVFFXCPU which contains the steps necessary.

Will there be any issue with upgrading the iSeries OS (operating system) to version V5R3?

FastFax version 4.4 and higher works fine with the V5R3 operating system. If you are running security level 40 or higher on the iSeries but are *not* running version 4.6.0 or higher of Fastfax, then you will need to contact technical support to get a fix for the attention key option. Also, if either the model or processor number will change, then you will need to contact your account representative regarding your security code.

How can I prevent the processor from rebooting when it loses it’s connection to the iSeries?

Set a ‘SuspendRecovery’ flag in the processor registry.

To do this, click on Start > Run > Regedit > OK. Drill down the following path:

HKEY_CURRENT_USERSoftwareQuadrantFastFaxLanEnvironmentsEnvID_001

There is a value here called ‘SuspendRecover’. Double click on this and set the value to a ‘1’. Exit the registry.

This prevents the processor from rebooting when it loses the connection to the iSeries.

What are the steps involved in moving our Fastfax software from one file server (Novell / Windows) to a new file server?

1. At an iSeries command line type FFXCONFIG and hit ‘Enter’. This brings you to the FastFax Configuration menu. Take option 1 for the FastFax system / environment defaults. Take option 2 on your existing file server environment and update the FileServer name and type. Hit ‘Enter’ & exit back to the Configuration Menu.

2. Next, take option 2 from Configuration Menu (Work with FastFax Processors). Take option 12 to put the processor offline & select *immed when prompted.

3. Now perform a brand new FastFax software install on the new fileserver using the FastFax File Server CD. Be sure to use the proper version of FastFax.

4. Now go back to iSeries and take option 2 on the Processor (FFXP001), and then take option 2 on the File Server environment. Update any information that has changed (link type to network, IP address and unc path, etc.). Hit ‘Enter’ when finished.

5. Now take option 2 on the *General, *Box, and change the following values:
Database refresh……… *YES
Source environment…….. 001
Target environment…….. 002
Hit ‘Enter’ when done.
Press F8 to confirm.

6. The processor will reboot and make the connections to the new file server. On the ‘Work With FastFax Processors’ screen, FFXP001 will go to a ‘DBSyncStarted’ status, and once the refresh is finished it will go into a ‘DBSyncFinish’ status. At this point, take option 11 to put the processor online. Once it goes into ‘Active’ status you are all set.

I installed the FastFax software on a Windows File Server and now I cannot start the service.

On the File Server go to Start – Run and key in REGEDIT. Drill down the following path: HKEY_LOCAL_MACHINESystemCurrentControlSet001ServicesASANYs_FastFaxParameters.

Over on the right, there is a key called Parameters. Double click on this & look at the section where it states Shared Memory,. Does it state SPX? If so, please remove the ‘SPX,’ so that it looks like the following ‘SharedMemory, tcpip’. Save the setting & exit the registry. You should not be able to start the Service.

Can I load my own virus software on the procesor?

If you are running FastFax version 4.5.0 or higher, we recommend that you install the virus software which you use in-house.

Can I load the Microsoft Security Patches on the FastFax Processor?

Yes. You may load the security patches as long as you are running FastFax version 4.5.1 or higher.

How do I change the IP address of the a master processor which has slaves attached?

-At an iSeries command line type FFXCONFIG and hit enter.
-Take option 12 to put the processor offline and, when prompted, select ‘controlled’ so that any faxes currently transmitting will complete.
-Once the processor is offline take option 2 on the processor.
-Take ‘option 2’ again on the *Card, *ELAN. Here you will reflect the new IP address information. Hit enter. Hit enter again.
-Take option 11 on to put the processor online. The processor will go into a Reset mode and will actually reboot itself. When it comes back it will use the new ip address to connect.

If there are slave processors connecting to the master do the following:
-On the Work with FastFax Processors screen take option 12 to put them offline and select controlled when prompted.
-Once offline take option 2 on the slave processor.
-Now take option 2 on the *ENVIRONMENT *BOX 000000901. ~ here you will reflect the new ip information for the master processor. – hit enter and enter again.
-Take option 11 to put the processor online. The processor will go into a Reset mode and will come back up and connect to the master’s new ip address.

How do I change the IP address of the iSeries (AS/400) within FastFax?

At a command line, type WRKFAXPRC and hit enter. Take option 12 to put the processor offline, and then select ‘offline controlled’ when prompted. Once the processor is offline, take option 2 to change the processor and then option 2 on the AS/400 environment. Reflect the new configuration here line description, IP address, etc… Hit enter once the information has been updated and enter again so it brings you back to the ‘Work with Processors’ screen.
***If the processor is still connected to the iSeries continue with these steps. Otherwise, skip to the next section.
Take option 11 to put the processor online. The processor will go into a reset status. This will force the processor to reboot and when it comes back up it will use the new IP information to connect to the iSeries.
***If the processor is not connecting to the AS/400 follow these steps.
On the Work with Processors screen, take option 6 to create a configuration file. Hit enter on the prompts. You will get a message that the configuration disk was created successfully. You will now need to map a drive to the Quadrant directory on the iSeries to the \iSeriesQuadrantFastFaxFFXCFG directory. In here you will have a FFXP001.cfg file. You will need to copy this to a blank floppy diskette. You will then take this disk to the processor. FastFax should not be running on the processor. Insert the diskette and then click on the STRFFX icon. The processor will read the diskette and then prompt you to remove the diskette. Once the diskette is removed the processor will reboot itself. When it comes back up it will connect using the new IP address information.

We are going to migrate a new iSeries (AS/400). What are the steps to do this?

On your existing AS/400, type STRPDM at a command line and hit enter. Take option 3. The file name is FFXINFO in library FastFax. Look for MOVFFXCPU. If you print this out it will show the necessary steps to move to the new system. You will also need to speak to sales in regards to a new security code.