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Modernization, FoIP and Document Output Management Solutions for IBM i


What is the End of Life date for Email Gateway?

The Email Gateway is EOL immediately. It is replaced with QuadrConnector utilizing SMTP protocol for Exchange/Notes mail servers. The replacement is at no charge with current maintenance and support.

Why is Quadrant Software replacing my existing Email Gateway which works fine?

There are several reasons, firstly, the existing Email gateway for Lotus Notes no longer functions for Lotus Notes versions later than version 8.0.2 due to Lotus support of the API beyond 8.0.2. Therefore Quadrant recommends customers with Lotus Notes version later than 8.0.2 to replace their gateway with QuadraConnect™. Secondly, QuadraConnect is based on industry standard protocol –SMTP.  Regardless of what version of Domino or Exchange or GenericMail,   utilizing SMTP protocol allows QuadraConnect™  to be independent of Corporate email version migration therefore reducing your management  efforts.

What features are available in QuadraConnector that are not available in the Domino, SMTP and Exchange Gateways?

  • QuadraConnector can be configured to provide an audit log of inbound and outbound messages (eml and tmp), with date and time stamps.
  • QuadraConnector can be configured to archive inbound and outbound copies of the message files (eml and tmp), in directories, by date.
  • QuadraConnector always logs and can be configured to provide levels of informational and diagnostic logging.
  • QuadraConnector retains copies of all files that cannot be converted to a sendable format in a badmail directory.
  • QuadraConnector can be configured to run with SAP.
  • QuadraConnector has been tested with a variety of SMTP compliant email files servers 

Does the migration to QuadraConnector from the Email Gateway require a different security code?

QuadraDocV utilizes the SMTP Gateway bit in the security code, so a conversion from NOTES or EXCHANGE will require a new security code, just like it previously did when a customer migrates to the SMTP gateway from either NOTES or EXCHANGE.

What are the advantages of QuadraConnector over any of the Legacy Email Gateway’s previously sold by Quadrant Software?

QuadraConnector utilizes the SMTP capabilities of the customer’s mail server, or SAP server, or any messaging system that has SMTP capabilities.  QuadraConnector transforms rfc-compliant SMTP messages into QuadraDocV messages – this removes any reliance or dependencies on any particular brand of mail server, as long as the mail server or ERP server produces rfc-compliant SMTP.

Are there any differences in using QuadraConnector versus using one of the Quadrant legacy gateways?

The mail addresses need to be SMTP compliant, so in some cases the format of the email address has changed. 

For example:

In the legacy NOTES Gateway, the format of a mail message was <NAME>@<FAX#>@FASTFAX.  The smtp compliant mail address is now <NAME>@<FAX#>

In both the legacy EXCHANGE gateway and the legacy SMTP gateway, the format of a mail message was <NAME>@<FAX#>.fastfax. The smtp compliant mail address is now <NAME>@<FAX#>

Do I need to install QuadraConnector on a QDV Server, or can I install it on a standalone server?

QuadraConnector must be installed on a QDV Server Windows Server 2008 or 2012.

Can QuadraConnector be configured to run with multiple email servers?

Yes. QuadraConnector can be configured to connect with multiple SMTP email servers.  Each gateway connection must be licensed.

How is QuadraConnector configured?

Microsoft Internet Information Services (IIS) manager is an integral part of configuring QuadraConnector. As such, IIS virtual servers are configured for each email server domain and IP. QuadraConnector is then configured to work with the IIS relay.  

How is FastFax configured to use QuadraConnector?

FastFax configuration is similar to the SMTP gateway configuration. Configuring FastFax for multiple email servers is simplified with QuadraConnector because one QuadraConnector gateway install and configuration handles multiple email servers.  With the Domino, SMTP and Exchange Gateways each gateway is configured separately in FastFax.

Will I need new CDs? Will I have to install new software?

No, QuadraConnector comes prepackaged with QDV 5.5 and merely has to be “turned on” (some additional windows features must also be turned on).