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Modernization, FoIP and Document Output Management Solutions for IBM i

Viewer

I’m trying to view a fax from the iSeries. I’m receiving a message reading ‘Drive not mapped or Parameter/Image for the viewer does not exist’.

There are 2 ways to view a fax.

First is the text-only viewer. To use this method, you will need to go into the user’s iSeries profile within FastFax. Go to the setting where it states ‘Default virtual drive for viewing faxes’ and change this to *NONE.

The second way is using the GUI viewer. To use this method, you will need to have the FastFax Viewer software installed on your PC. You also need to have a drive mapped to the Quadrant directory on the iSeries. Then, you will need to reflect the drive letter in the user’s iSeries profile within FastFax, where it states ‘Default virtual drive for viewing faxes’.