Please verify the permissions are set properly on the share for the FastFax directory (c:fastfax). To do this you will need to right click on the FastFax directory and then click on sharing. Verify that Everyone (or at least FFXSYS) has full control. You will also need to click on the Security tab and again and make sure the user’s (or FFXSYS) has full control. Once that is done the messages should get picked up.