Your template’s ‘Break’ setting is probably incorrect. From a command line type FFXCONFIG and [Enter]. Take option #7 to work with templates. Take Option #2 (Change) on the template. Within the template, tab over to ‘Break’ and hit [Enter]. Take option ‘1’ to Define Fax Page Breaks. Make sure that the comparison statement selects all of the appropriate pages in the job (e.g. so that break occurs when the *DESC/REF changes or the *RECIPIENT changes).