Quadrant Software

Quadrant Software Goes Green with the Customer Trade-Up Program

rtuhro — Mon, 23 Apr 2012 15:39:57 +0000

In honor of Earth Day, document output management leader launches initiative to help reduce customers’ carbon footprint

MANSFIELD, Mass.–(April 23, 2012)–Quadrant Software, LLC the leader in Document Output Management (DOM), today announced the launch of its first annual Customer Trade-Up Program. Running now through June 15, 2012, the Customer Trade-Up program provides a path for any current Quadrant FastFax customer to migrate from its existing hardware/software combination to its new QuadraDocV, virtual fax over IP (FoIP) solution.

QuadraDocV, powered by FastFax, runs on the industry standard VMware platform, enabling organizations to take full advantage of virtualized environments, simplifying infrastructure and continuing to minimize their overall carbon footprint. It incorporates the SR140 software technology from the leading communications vendor, Dialogic, to integrate with customers’ current telephony systems, eliminating the need for a physical fax card, and is easily deployed in the VMware environment.

Customers who participate in the Customer Trade-Up program will receive a credit when upgrading to QuadraDocV or a double trade-in discount when upgrading existing FastFax hardware. Further, to ensure Quadrant Software stays true to a greener tomorrow returned hard drives will be recycled as appropriate and for each upgrade Quadrant Software will plant a tree in a local park or recreational area.

“There are many inherent benefits to moving to a virtual infrastructure,” said Steve Woodard, CEO, Quadrant Software. “With the release of QuadraDocV we’ve enabled our customers to reduce their carbon footprint even further by removing yet another ‘box’ from their datacenter. The Customer Trade-Up program is our way of encouraging our customers to take advantage of the many benefits of virtualization, including cost and power savings and better server utilization. In return, the environment benefits both from decreased consumption and our commitment to a greener planet.”

Additional benefits of migrating to QuadraDocV include scalability from one to hundreds of fax ports, the improvement of disaster recovery abilities, management of virtual machines through VMware’s industry leading tools, and the ability to take advantage of existing VoIP infrastructure.

For more information on the Customer Trade-Up program, please contact sales@quadrantsoftware.com or call 508-594-2700.

About Quadrant Software

Founded in 1990, Quadrant Software is a leading provider of Document Output Management (DOM) software and solutions for the enterprise. Through its award-winning FastFax and Formtastic product lines, companies can electronically create and manage mission critical documents that are delivered via print, fax or email to reduce expenses, increase productivity and improve communication in a more secure and compliant manner. Quadrant Software works with customers and partners around the world in key markets including finance, manufacturing, transportation, retail and healthcare. For more information on Quadrant Software and its DOM solutions visit us online, www.quadrantsoftware.com or call 800-258-3399/508-594-2700 or email quadrant@quadrantsoftware.com.

Benefits of software updates

Deb Walsh — Wed, 18 Apr 2012 14:32:03 +0000

We all remember The Clash hit – “Should I Stay or Should I Go”… If I stay there will be trouble…. if I go it could be double….

We all think about the problems that “Could be coming” due to a new OS or system update. But what about all of the problems you could be self-inflicting by waiting to apply that all to import update?

3 major reasons to apply software update are bug fixes, product enhancements and also compatible with new OS versions. For example:

Bug Fixes – We at Quadrant make sure all of our software goes thru a rigorous QA test schedule before it is released to any customer. And as much as we would love to have a 100 percent perfection rate, we do get the occasion bugs reported to us by customers. This could be caused by many reasons including specific computer or OS related issue, misuse of the product or other third-party application issues.

Without periodic software upgrades, customers are missing out on those all too important bug fixes that could make running your operations a much more seamless experience.

Product Enhancements – With each new release we first start with our customers. When a customer requests a new feature or enhancement it is reviewed by our Product Planning Committee who determines if the feature will make it into the next (or future) release.

From this process we add great enhancements to each and every release, such as the ability for customers to do field installs. We also create entirely new products – such as QuadraDocV, the industry’s only FoIP solution for IBM i (AS400/System i).

By taking part in upgrades and offering your opinions – customers are given the opportunity to truly have their voices heard and to help shape the future of Quadrant’s product line.

Compatible with new OS – “I just got a new PC running Windows 7 does your product support it?” I can’t tell you how many times a day I hear this question. When we go and check, we will see they haven’t applied an update to our software in years.

As much as we would love to, we can’t always back test older versions of our products with the newest Operating Systems. Therefore, it is extremely important to stay current, in order to ensure that software integrations do not become a headache for you as you upgrade other IT assets.

So hopefully I have provided you with a few good reasons to call Quadrant Software and request the most recent update or you can always email us at Support@QuadrantSoftware.Com for more information on downloading and applying the latest update via an ISO file.

And for all those naysayers who say they simply don’t have the time to apply an update remember QS offers on-site Professional Services help too.

Quadrant Software Launches QuadraDocV, the First Virtual Fax over IP Solution Native to IBM i (AS400/System i) Environments

rtuhro — Tue, 03 Apr 2012 15:52:59 +0000

Quadrant joins VMware Partner Network to ensure stringent technological requirements

MANSFIELD, Mass.–(April 3, 2012)–Quadrant Software, LLC the leader in Document Output Management (DOM), today announced the launch of QuadraDocV, the industry’s only virtual Fax over IP (FoIP) product native to the IBM i (AS400/System i). QuadraDocV, powered by FastFax, runs on the industry standard VMware platform, enabling organizations to take full advantage of virtualized environments, simplifying infrastructure and continuing to minimize carbon footprint. QuadraDocV will be available April 17, 2012.

“Our customers are quickly moving down the path of virtualization and do not want to add another ‘box’ to their data centers,” said Steve Woodard, CEO of Quadrant Software, which has the largest installed base of any fax server vendor tailored for the IBM i platform. “We can now offer our customers an alternative to traditional fax while leveraging their existing IT investment. QuadraDocV, a proven solution based on industry standards, also offers the benefit of cost savings along with the backing of an organization that carries an unsurpassed tradition of excellence.”

QuadraDocV incorporates SR140 software technology from the leading communications vendor, Dialogic, to integrate with customers’ current telephony systems, eliminating the need for a physical fax card, and is easily deployed in the VMware environment.

Key benefits of QuadraDocV include:

Cost Savings: Eliminates the need for costly servers to be operated within the data center.
Unified Communications: Integrates tightly with existing VoIP infrastructure, unlike traditional fax models. According to a recent survey, approximately 40 percent of Quadrant Software customers currently have VoIP implementations with 14 percent planning implementations within the next 3 years.
Scalability: Easily scales from one to hundreds of fax ports as requirements increase.
Disaster Recovery: The deployment of assets for disaster recovery becomes simpler and more economical, as the elimination of dedicated hardware reduces the time required to bring the DR site online.

Quadrant Software also announced that they have joined the VMware Partner Network to integrate Quadrant products with VMware virtualization platforms and deliver timely, high-value solutions.

“We selected QuadraDocV because we wanted a virtual FoIP solution to integrate with our existing VoiP environment and it is the only product available that works in AS400/System i platform,” said Terry Diamond, vice president, I.S., Tandus Flooring, Inc. “Moreover, we like the idea of working with a trusted vendor, with proven technology and that is partnered with leaders in their respective industries. All of these factors, along with the inherent benefits of virtualization – high availability, disaster recovery and flexibility made Quadrant Software and QuadraDocV an obvious choice.”

About Quadrant Software

Quadrant Software Hires Document Output Veteran Barbara Snyder Martinez as Director of Channels and Strategic Partners

rtuhro — Mon, 19 Mar 2012 16:32:17 +0000

With more than 20 Years IBM systems, printing and channel related experience, Snyder Martinez to expand partner relations and worldwide alliance initiatives

MANSFIELD, Mass.–(March 19, 2012)–Quadrant Software, LLC the leader in Document Output Management (DOM), today announced the appointment of Barbara Snyder Martinez to the position of Director, Channels and Strategic Partners. In her new role, Martinez will manage the planning and execution of worldwide alliance initiatives, partner strategy and overall channel opportunities tied to the company’s long-term growth strategy.

“Working in the document output industry, I was very familiar with Quadrant Software, their products and reputation for superb customer service, and had a great deal of respect for the organization,” said Martinez. “Under its new leadership, Quadrant Software is building upon this strong tradition and is doing some truly innovative things. It is an exciting time to be joining the Quadrant team and I look forward to expanding our existing partnerships and establishing new alliances that will carry us well into the future.”

Prior to Quadrant Software, Martinez held channel and business development positions at InfoPrint Solutions, IBM Printing Systems and the IBM Software Group. In those roles she was responsible for developing and expanding relevant channel initiatives and partnerships while increasing revenue streams. Martinez also held the role of software manager at the IBM Innovation Center for Business Partners as well as a variety of sales and sales management positions at IBM.

“Barbara Martinez brings the right combination of document and channel experience we need for this strategic role,” said Steve Woodard, president and CEO of Quadrant Software. “Channel relations and alliances are a significant focus for us and we’re confident that she not only has the right level of experience to ensure the current partners continue to prosper, but also that the new relationships we forge will as well.”

About Quadrant Software

Is your company throwing money away on Document Creation?

rtuhro — Tue, 28 Feb 2012 21:13:49 +0000

Problem

No matter what business you’re in, using traditional document creation and distribution archives slows down your daily business, costing you money and customer satisfaction!

Solution

By automating your document management system with Formtastic, your company will save a lot of money and time! Formtastic allows you to integrate and automate the creation, delivery, and management of mission-critical business documents into a highly flexible cross-platform infrastructure that’s easy to use and access.

Key Benefits of Formtastic:

Reduce document creation costs by up to 75%

Eliminate expensive impact printers and preprinted forms
It costs up to 15 times more to print to preprinted forms vs. laser forms
Significantly reduce the number of pages printed by eliminating redundant data
Remove the manual process of bursting, collating and distributing your documents

Electronically file documents you create as PDF’s

Significantly reduce labor costs associated with printing and manually filing documents
Cut document retrieval costs by 95% by enabling your users to retrieve documents electronically
On average it takes 5 minutes PER DOCUMENT to print, burst and file documents manually

Significantly improve your payment process with laser checks and electronic payments

Prevent fraud by eliminating preprinted checks and using positive pay
Simplify the check signing process by digitally signing checks
Eliminate the voiding and reprint of checks due to improper alignment or paper jams
Stop wasting time doing manual wire transfers and automate the electronic payment process

Capture signatures electronically

Simplify your shipping process by capturing signatures electronically at the dock
Enable your drivers to capture signatures electronically as part of the delivery process
Improve your point of sale operation by capturing signatures electronically at the counter
Ensure you can easily reproduce a signed document in the event of a dispute

Simplify your document processes and consolidate vendors

Rely on Quadrant Software’s 24x7x365 outstanding support team for all your document creation and distribution needs
Easily migrate from other laser forms solutions to the Formtastic solution
Eliminate the need to manage overlays in FastFax – One solution for printing, faxing and emailing documents

Eliminate custom programming and ERP modifications

Simplify your ERP implementation and upgrade process by removing custom modifications

To learn more about Formtastic, and interact with a document creation expert, join our Live Formtastic Webinar on Wednesday, March 21st at 2:00pm EST, Register Now: call (508) 594-2700 or click sales@quadrantsoftware.com

Quadrant Software Announces Partnership with Mainline Information Systems

rtuhro — Tue, 21 Feb 2012 15:17:41 +0000

New strategic partnership enables customers to gain more value from their existing infrastructure investments while increasing productivity, improving efficiency and lowering costs

MANSFIELD, Mass.–(BUSINESS WIRE)–Quadrant Software, LLC the leader in Document Output Management (DOM), today announced a new partnership with Mainline Information Systems. Quadrant Software has selected to work with Mainline, one of the largest value added resellers of IBM and HP technology, to uncover opportunities for intelligently managing and controlling the document lifecycle.

“We’re excited to be working with a company who has equally high standards for the quality of its services and the support it delivers to its customers,” said Bob Morici, director of power systems, Mainline Information Systems. “Together, we provide a complete solution that meets customers’ specific needs and that plugs in seamlessly to their existing infrastructure.”

Quadrant Software’s partnership with Mainline allows both companies to unlock the full potential of a customer’s infrastructure investment when relating to business process issues. Quadrant Software’s DOM solutions plug into their existing infrastructure to increase productivity, improve efficiencies and lower costs.

“We are continuing to execute on our strategy of partnering with industry leaders to deliver world class solutions for document output management customers,” said Steve Woodard, president and CEO, Quadrant Software. “This partnership enables us to offer added value through the availability of hardware, software, and services from a single source.”

For more information about Quadrant Software, LLC or to learn how to join the partner program, please contact (508) 594-2700, email partners@quadrantsoftware.com or visit www.quadrantsoftware.com.

About Mainline Information Systems, Inc.

Founded in 1989, Mainline began by offering information technology solutions and consulting services in the midrange server markets. Since then, it has become a global provider of information technology and business solutions, with more than 600 employees nationwide. Mainline has received many industry accolades, including VMware Global Desktop Virtualization Partner of the Year, Red Hat’s North America Partner of the Year, multiple IBM Leadership Awards and a HP Virtualization Elite partner designation. Mainline provides solutions throughout the United States, Puerto Rico, and Brazil. The company may be reached by phone at 850.219.5000 and on the Internet at www.mainline.com.

About Quadrant Software

Quadrant Software Appoints John Clark as Vice President of Engineering

rtuhro — Mon, 23 Jan 2012 18:01:07 +0000

Quadrant Software Appoints John Clark as Vice President of Engineering

Leader in Document Output Management Hires Veteran with More than 20 Years of IT, Business and Systems Management Experience to Lead Development Initiatives

MANSFIELD, Mass.–(BUSINESS WIRE)–Quadrant Software, LLC, the leader in document output management (DOM), today announced the appointment of John Clark to the position of Vice President of Engineering. Clark brings to his new role more than 20 years of experience in information technology, application development, systems management, business and consumer ecommerce, logistics and ERP environments. As part of the newly formed management team, Clark will be responsible for engineering and will be able to exercise his significant expertise in leading technical organizations.

“I wanted to join an organization with a strong history and a dynamic, energetic team. I found that in Quadrant Software,” commented Clark. “Quadrant clearly has a solid industry reputation and a wealth of technical talent. I look forward to the opportunity to bring my strengths in commercial software development to continue to build on this robust foundation.”

Prior to Quadrant Software, Clark was director of application architecture at Orchard Brands, a $1.1 billion leader in multi-channel marketing, and held the Director of Technology position at REZ-1, Inc. He also founded and operated a software consulting business, First Option, Inc., for more than 10 years and has extensive experience in software design and development for truck and rail logistics applications.

“We were looking for a highly-qualified technology executive with a proven track record of building, managing and growing a distributed engineering team, who could provide overall strategic and operational direction for our product development efforts,” said Steve Woodard, president and CEO of Quadrant Software. “John has the right mix of technical expertise and business savvy to enable us to bring our industry-leading solutions to a whole new level.”

Reporting to the CEO, Clark will have overall responsibility for Quadrant Software’s long-range technology and engineering development programs. He will be responsible for analyzing new technologies that drive adoption and industry leadership as well as identifying opportunities for implementation, synergy and integration.

About Quadrant Software

Batch Faxing – Tech Tip

Deb Walsh — Tue, 13 Dec 2011 17:15:32 +0000

Increase Efficiency & Throughput while Saving Money with Batch Faxing

One of the most time-consuming tasks in faxing is loading the job onto the fax card, dialing the fax number, waiting for an answer, and then the negotiation between the sending and receiving fax equipment. When you send more than one fax job in a single phone call, all those steps are eliminated for the additional jobs being transmitted with the first fax. This means that a far greater number of faxes can be sent in less time. This provides much higher job through-put, and since the most expensive part of every long-distance phone is the first minute, you’ll save $$$ as well!

In this tech tip I’ll show you what’s involved. First, your FastFax Profile must allow you to have install/configuration authority. With that in place, you can access the batch faxing feature through either IBM i (iSeries) or PC/WindowFax screens.

Using the IBM i Interface (See Figure 1)
1. From an IBM i command line, type FFXMAIN and [Enter].
2. Chose Option #5 for the FastFax Configuration Menu.
3. Choose Option #1 for System/Environment Defaults.
4. Place a 2 (change) on General System Defaults.

At the bottom of the first page of General System Defaults, you’ll see four lines devoted to batch faxing.

Using the PC Client/WindowFax (See Figure 2)
1. Just open the FaxBar
2. Select FastFax Administration.
3. Select System Defaults
4. Navigate to the Retries/Batch tab.

When a fax job is in ‘position one’ in the send queue, FastFax automatically scans the entire queue for the same telephone number. If any other fax jobs are found going to the same number, and if it’s appropriate to do so, FastFax will automatically batch-fax. “Appropriate” means that [1] the jobs are in ready (RDY) status, [2] that they’re ready to go out at that time, and [3] they are types of jobs that you have indicated are appropriate to be batched.

Using “Batch send type of faxes to include” value, you can choose to batch all faxes going to the same number, or you can check off ‘Select’ to customize your batch faxing process (e.g., only batch fax types of jobs coming from an automated procedure like invoices, purchase orders, etc).

The “Batch send maximum number of pages” value specifies the maximum of pages that will be batched together. Twenty-five pages is the standard and I would not recommend setting this value much higher than that.

Since FastFax batches faxes by phone number (and not by sender or recipient) you could have faxes going from multiple senders to multiple recipients at the same fax number. This sounds like one, long continuous fax coming through to the person sitting next to the receiving fax machine. If there’s more than one sender and/or more than one recipient, FastFax is also capable of including a batch cover sheet. This is accomplished through the “Use summary cover sheet on batch” setting. You can use one of your own custom cover sheet designs for this.

Once you start using the batch faxing feature you’ll find significantly improved fax throughput, better utilization of your send fax lines, and cost savings.

Best Regards,

Deb & Deb

Figure 1:

Figure 2:

Retailers Set to Prosper During Holiday Season with Quadrant Software

rtuhro — Wed, 30 Nov 2011 14:32:20 +0000

Easy-to-use Document Output Management Solutions enable the fast creation, management, delivery and automation of mission-critical documentation during holiday crunch time

MANSFIELD, MA (November 30, 2011) – Quadrant Software, LLC the leader in Document Output Management (DOM), today announced continued momentum within the retail sector as numerous retailers, wholesalers, manufacturers and distributors are benefiting from and leveraging Quadrant Software’s document output management solutions to create, manage and distribute mission-critical documents electronically this holiday season.

According to the National Retail Federation, sales during the 2011 holiday season are expected to increase 2.8 percent to $465.6 billion – and early returns suggest that number may be conservative. With holiday sales starting earlier and earlier, it’s important that retailers can manage the increase in customer orders coming from not only brick and mortar stores but especially online. Each order requires the creation and distribution of shipping documents, invoices and purchase orders. Also, adding to retailers’ document management challenges is the fact that many major department stores are now requiring invoices and packing lists to be co-branded with the department store’s name.

“Major department stores like JCPenney and Kohl’s require customized invoices for all products being ordered from their online site. We used Quadrant Software’s document management solutions to address these requests and help us meet their tight deadline,” said Bobby Sy, systems and technology manager, Citizen Watch Company. “We were able to make changes in real-time and create and print the documents needed to fulfill the order easily and two weeks before the busy holiday season started.”

Additional leading retailers who are deploying Quadrant Software solutions across their organizations to ensure the quality and consistency of their mission-critical documentation, include Aerosoles, Helzberg Diamonds, Lionel Trains, Newbury Comics and New England Art.

“We rely on Quadrant Software to ensure timely and efficient delivery of our electronic documents. During the busy holiday season, their fax and email solutions are especially critical for streamlining our document delivery process and ensures our business operations run smoothly,” said Tom Scott, director of MIS, Newbury Comics.

“Retailers are constantly under pressure to deliver, whether it’s ensuring quality product, inventory availability or superior customer service,” said Steve Woodard, president and CEO, Quadrant Software. “It is also a market that thrives on seasonality and deals with many peaks and valleys to its business cycles. That is why it is so important that document output management solutions are in place – whether fax, forms, payment solutions and more – must be delivered and distributed consistently with speed and reliability.”

About Quadrant Software

Happy Thanksgiving from Quadrant Software

Steve Woodard — Wed, 23 Nov 2011 19:31:56 +0000

Thanksgiving is the time of year where we all reflect on what we are most grateful for. Our customers come immediately to mind when we focus on gratitude. As always, thank you for your support, feedback and encouragement!

From your friends at Quadrant Software, best wishes for a Happy Thanksgiving!