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Modernization, FoIP and Document Output Management Solutions for IBM i

Quadrant Software Ending Support for Windows XP June 30

In order to continue providing the world-class support that our customers are accustomed to, Quadrant Technical Support will focus on supporting our products only on current Microsoft operating systems.  Because Microsoft no longer provides security patches for their outdated operating systems, which now includes XP, we have upgraded all of our testing environments and will no longer troubleshoot or attempt to replicate issues occurring on systems running XP. If you are currently using a Quadrant product on XP, we recommend upgrading to a supported operating system, including Windows Vista, Windows 7 or Windows 8. If you encounter a problem with a Quadrant product running on XP, please confirm that you can re-create that problem on a non-XP system prior to contacting our Technical Support team. 

 

Quadrant Software products that will no longer be supported running on XP:

Formtastic Products:

  • Formtastic PDF module
  • Formtastic GUI client editor
  • Formtastic Image Capture
  • Formtastic Signature Capture
  • SMTP Gateway

 

FastFax Products:

  • FastFax Viewer client
  • FastFax Fax Bar client
  • FastFax Blue Window fax
  • SMTP Gateway

 

Microsoft ended support for Windows XP on April 8, 2014. In addition, a significant security bug was recently discovered in all versions of IE, and which Microsoft didn’t initially plan to address for XP, though they ultimately did. Moving forward, continuing to run XP will represent a security risk.

 

Quadrant is proud to provide and support your mission critical document design and distribution solutions, and we look forward to continuing to exceed your expectations. If you have any questions, please visit our website at www.quadrantsoftware.com, or contact Technical Support by phone at (800) 258-3399 or email support@quadrantsoftware.com.

Jonathan Jeuck
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